Privacy policy.

PLEASE READ THIS POLICY CAREFULLY TO UNDERSTAND OUR VIEWS AND PRACTICES REGARDING YOUR PERSONAL DATA AND HOW WE TREAT IT.

This privacy notice provides information on how Pippa Bateman Communications Ltd (“Bateman Communication”, “we”, “us”, “our”) collects and processes your personal data when you visit our website or send us an enquiry.

Bateman Communication values maintaining the privacy of personal information collected on our website and we are committed to ensuring that your privacy is protected. This policy sets out the information gathering and dissemination practices of Bateman Communication in connection with our website.

In this policy we explain how we use the information we collect about you, how you can instruct us if you prefer to limit the use of that information and the procedures that we have in place to safeguard your privacy. Use of our website constitutes acknowledgement and where applicable, consent to Bateman Communication’s collection and use of your personal data as outlined in this policy.  

Data Protection Principles

Bateman Communication will comply with data protection law and principles, which means that users data will be: 

  • Used lawfully, fairly and in a transparent way. 

  • Collected only for valid purposes that we have clearly explained to you and not used in any way that is incompatible with those purposes. 

  • Relevant to the purposes we have told you about and limited only to those purposes. 

  • Accurate and kept up to date. 

  • Kept only as long as necessary for the purposes we have told you about. 

  • Kept securely. 

Important information and who we are

We are the controller and responsible for your personal data.

If you have any questions about this privacy notice or our data protection practices, please contact the Andrew Josephs.

Contact details

Our full details are: emma@batemancommunication.com

Full name of legal entity: Pippa Bateman Communications Ltd

Name or title of point of contact: Emma Smyth – EA to Founder

Email address: emma@batemancommunication.com

Postal address: Unit 1, The Old Stables, Yole Farm, Balsham, Cambridge, CB21 4HB

The data we collect about you

We may collect, use, store and transfer different kinds of personal data about you as follows:

  • Identity Data.

  • Contact Data.

  • Financial Data.

  • Transaction Data.

  • Technical Data.

  • Profile Data.

  • Usage Data.

  • Marketing and Communications Data.

We may collect and/or track (a) the home server domain names, e-mail addresses, type of computer, and type of Web browser of users to the website, (b) the e-mail addresses of users that communicate with Bateman Communication or the website via e-mail, (c) information knowingly provided by the user in online forms, registration and subscription forms, surveys, etc. (including name, address, e-mail and other personal profile data), and (d) aggregate and user-specific information on which pages users access.  

In accordance with the Privacy and Electronic Communications Regulations (PECR) Bateman Communication may also send users relevant advertisements or marketing information if they have ever purchased or enquired about Bateman Communication’s products or services or at the time of their purchase or enquiry, the user agreed to receive advertising or marketing information from Bateman Communication, and they have not opted out from receiving that information.  

Bateman Communication may place Internet “cookies” on users’ hard drives. Internet cookies can save data about individual users, such as the user’s name, password, username, screen preferences, the pages of a website viewed by the user, and the advertisements viewed or clicked by the user. When the user revisits the website, Bateman Communication may recognize the visitor by the Internet cookie and customize the user’s experience accordingly. Users may decline Internet cookies, if any, by using the appropriate feature of their Web client software, if available. However, declining to use cookies may impede the ability of the website to function properly.

When a user performs a search within the website, Bateman Communication may record information identifying the user or linking the user to the search performed. Bateman Communication may also record limited information associated with every search request made by the user and use that information to, among other things, solve technical problems with the service and to calculate overall usage statistics. If you are concerned about having cookies on your computer, you can set your browser to refuse all cookies or to indicate when a cookie is being set, allowing you to decide whether to accept it. You can also delete cookies from your computer. However, if you choose to block or delete cookies, certain features of the website may not operate correctly. For more information see www.allaboutcookies.org. This website uses Google Analytics to help collect and analyse certain information about you (such as age, gender and interests).  

How we use your personal data

We will only use your personal data for the purpose for which we collected it which include the following:

  • To register you as a new customer.

  • To process and deliver your order.

  • To manage your relationship with us.

  • To enable you to participate in a prize draw, competition or complete a survey.

  • To improve our website, products/services, marketing or customer relationships.

  • To recommend products or services which may be of interest to you.

How we share you personal data

Bateman Communication may use the personal data it collects for internal purposes, namely, for solving technical problems, calculating overall usage statistics, for internal marketing and promotional purposes, product development, and content improvement. Bateman Communication will not disclose to third parties any individually identifying information, such as names, postal and e-mail addresses, telephone numbers, and other personal information which users voluntarily provide to Bateman Communication, except to the extent necessary to comply with applicable laws or legal processes (e.g., subpoenas, regulatory requests or investigations), or to protect the rights or property of Bateman Communication. 

Bateman Communication will cooperate with law enforcement authorities around the world. 

Your legal rights

Under certain circumstances, you have rights under data protection laws in relation to your personal data including the right to receive a copy of the personal data we hold about you and the right to make a complaint at any time to the Information Commissioner’s Office, the UK regulator for data protection issues (www.ico.org.uk). 

Security measures

Bateman Communication may implement security features to prevent the unauthorized release of or access to personal information. Please note, however, that Bateman Communication cannot guarantee the confidentiality of any communication or material transmitted to/from Bateman Communication via its site or e-mail. Accordingly, Bateman Communication is not responsible for the security of information transmitted via the Internet. For more private communication, users can contact Bateman Communication by telephone at the main office and direct line telephone numbers provided on this site. 

Automated Decision-Making

Users will not be subject to decisions that will have a material impact on them, based solely on automated decision-making. 

Data Retention

Bateman Communication will retain and securely destroy users personal information in accordance with legal requirements.

Access to and ability to correct Personal data

Bateman Communication will, following request via postal mail, e-mail, or telephone, will provide to users a summary of any personally identifiable information retained by Bateman Communication regarding the user. Users may modify, correct or update personally identifiable information that Bateman Communication has collected from the site or may request that their personal record is removed from Bateman Communication’s database by contacting Bateman Communication via e-mail, or the telephone number indicated in the section above.